Frequently Asked Questions(FAQ's)

1. What kind of products do you offer?

We specialize in custom-designed shirts, stylish jean overalls, and a growing collection of handmade pieces that blend comfort, personality, and everyday hustle. All made with 💚 from a mama who gets it!

2. Can I customize my order?

Yes! Many of our items are customizable—names, colors, quotes, and more. Just check the product description or send us a message if you have something specific in mind. We love bringing your ideas to life!

3. What are your processing and shipping times?

Our current processing time is 3–7 business days, as each item is handmade to order. Shipping time depends on your location but typically takes 3–5 business days within the Canada. You’ll receive tracking info as soon as your order ships!

4. Do you accept returns or exchanges?

Because items are custom-made, we typically do not accept returns or exchanges. However, if there’s an issue with your order (wrong size, defect, etc.), please contact us within 5 days of receiving your item—we’ll make it right 💚

5. How do I know what size to order?

Each product listing includes a size chart in the photos or description. If you’re between sizes or need help, feel free to reach out—we're happy to help you choose the perfect fit!

6. Do you offer bulk or group orders?

Yes, we do! Whether it’s for a team, family reunion, girls’ trip, or classroom crew—we love working on bulk orders. Send us a message with your vision, and we’ll get things rolling!

7. Where are your products made?

All items are designed, customized, and packaged with love by Alyssia right here in the Canada. 💚 Every order supports a real mom, teacher, and family-run dream.

8. How can I contact you?

You can reach us anytime at [your email or contact form link] or through our Contact Us page. We aim to respond within 24–48 hours (usually faster!).